Infinite Telecom, Inc. (ITI) is an agency with a unique approach to communications. To put it simply, we are "Your Partner in Communications." Unlike most agents, whose core business is selling equipment and whose agency is merely an alternative revenue stream to supplement telephone or data equipment sales, ITI is only an agent and therefore our focus is you. ITI manages your communications needs and is there to assist you with adds, moves, changes, billing and repairs.

Modeled after the insurance agent, ITI's approach is to assist you in finding the right carrier and to support you when problems occur. While technology is great, we all know it sometimes fails. That is why ITI staffs a full service customer service department that answers live with no auto attendant asking you to push buttons. When you have an issue, let us handle it for you while you go back to focusing on your core business. We will keep you updated and keep the carrier moving in the right direction so that your mean time to repair meets or exceeds acceptable standards. While we can't guarantee your carrier will never have a repair issue, we can guarantee that we know how to move them in the right direction while keeping you informed and not on hold or dealing with frustrating auto attendants.

One of our biggest advantages is that we offer multiple carriers. This non-biased approach pays big dividends to you, our customer. This ITI advantage moves us from being a sales force to a telecom consultant. Instead of a nuisance, our well-informed staff becomes your resource. Infinite Telecom Inc. truly is "Your Partner in Communications."

Corporate Headquarters: 100 Crescent Road ∞ Needham MA 02494 ∞ P. 781.449.0910 ∞ F. 781.449.3107
Customer Service & Support Center: 435 Lake Street ∞ Bristol NH 03222 ∞ P. 603.744.0100 ∞ F. 603.744.0116